Responsive Logistics

Ask most logistics managers what they want from a 3PL, and the answer usually isn’t more dashboards or flashy technology. What they want is far simpler—and far harder to find. Responsiveness Beats Features When a shipment goes sideways, speed matters more than software. Logistics managers value partners who: Answer the phone Respond quickly Take ownership instead of deflecting responsibility Automation supports operations—but responsiveness protects them . Accountability Over