Privacy Policy

Effective Date: 09/19/2025

First Coast Freight LLC (“Company,” “we,” “our,” or “us”) values your trust. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, or engage with our logistics and freight brokerage services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, company name, and any details you provide through forms or quote requests.
Business Information: Shipping requirements, freight details, delivery addresses, and other logistics-related data.
Technical Information: IP address, browser type, operating system, and website usage data (collected automatically through cookies and analytics tools).

2. How We Use Your Information

We use collected information to:

Provide freight brokerage, cross-dock, warehousing, and fulfillment services.
Process quotes and respond to customer inquiries.
Improve website functionality and customer experience.
Send relevant communications about services, updates, or promotions (with the option to opt out).
Comply with legal, regulatory, or contractual obligations.

3. Information Sharing & Disclosure

We do not sell personal information. We may share data with:

Trusted Service Providers (e.g., carriers, warehousing partners, IT vendors) to perform services on our behalf.
Regulatory Authorities when required by law or to protect our legal rights.
Business Partners when collaborating on solutions for your logistics needs, with your consent.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. While no system can guarantee 100% security, we strive to protect against unauthorized access, use, or disclosure.

5. Data Retention

We retain customer information only as long as necessary to fulfill business purposes, comply with regulations, or resolve disputes.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

Access, correct, or delete your personal information.
Opt out of marketing communications at any time.
Request limitations on how your information is processed.

7. Cookies & Tracking Technologies

Our website may use cookies, analytics, or similar tools to improve performance and user experience. You can adjust cookie preferences in your browser settings.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted here with an updated effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

First Coast Freight LLC
7344 Bowden Circle South
Jacksonville, FL 32216
Office: 904-585-5927
Cell: 501-499-4961
Email: info@firstcoastfreight.com